CRM

You can keep all your customers' transactions under control and get various reports (analyses) from a single screen.

CRM; allows you to focus on customer satisfaction, new customer research, customer follow-up and production of products in high demand. Let your work progress much more systematically with our CRM program. It also allows special work to be done for products and services with low sales by performing distribution planning according to regional demand. It is our program that can be used by all small and large businesses that want to follow up field sales operations, plan campaigns and customer meetings and measure satisfaction, follow up appointments, meetings, offers, sales and other related after-sales business processes.

You can create a customer list and perform bulk transactions on a list basis, You can create campaign definitions and compare campaign plans and results on an amount basis, You can create project and sales tracking records and associate them with campaigns, You can quickly open an activity record for your calling customers with Caller ID support, You can create survey records, make survey entries and receive survey reports, You can create activity type, support type, notification type, support status, support priority and sector definitions, You can record all your meetings, appointments, to-do's and similar activities with the Organizer feature, You can view your agenda and monitor which days and hours you are busy on a single screen, You can provide audio and visual warnings for your activities before the time you specify thanks to the warning system, You can keep a record of the technical support you provide to your customers.

It is the Customer Relationship Management developed by AKINSOFT for companies that provide products or services. With WOLVOX CRM, information about your customers or potential customers can be accessed quickly on a single screen. WOLVOX CRM will be your smartest assistant to increase business profitability with decisions appropriate to customer needs and demands.

Project and Sales records.

Assigning tasks to personnel by creating an activity record.

Sending bulk e-mails or SMS to customers on special days such as holidays and birthdays.

Defining special campaigns or sales opportunities for customer groups.

Recording daily, weekly and monthly plans with the agenda.

Customer performance and evaluation reports.

Prospective planning can be provided thanks to stock and current reports.

Defining and reporting detailed surveys.

Reporting all customer documents (invoice, delivery note, offer, order, service, campaign, activity, technical support, etc.) from a single window